With a distinguished career spanning over 35 years in the Collection and Debt Buying Industry, Susan Richards stands out as a respected executive. She founded On-Demand Chief Operating Officer to specialize in delivering customized services to the debt collection industry, attorney networks, technology sectors, debt buyers, debt sales, and all facets of a call center.
Whether serving as a Fractional COO, Fractional Business Development expert, or engaging in collaborations with BPO companies, her focus is on cultivating strategic partnerships for mutual growth and success.
Susan’s mission is to leverage her extensive industry network to benefit her clients.
5-Star Outcomes
“Susan adopts a customer-centric approach, emphasizing performance management and compliance. Committed to being a dependable partner, and she strives to be an invaluable extension of our business.”
About Susan Richards
After thriving in the Collection and Debt Buying Industry for more than 35 years, Susan Richards has become a highly respected executive. She made meaningful contributions at Allied Bond and Collection, and then spent a solid two decades at NCB Management Services. During her time there, Susan shone in different finance and operations roles, eventually taking on the role of Chief Operating Officer.
Some of the Things That Sets Susan Apart:
- Operating as a Freelancer/Independent Contractor she acts as an extension of each client’s company.
- Orchestrating a tailored process based on each client’s individual needs & goals avoiding the ‘one-size-fits-all’ approach.
- A customer-centric approach emphasizes performance management and compliance.
Susan is dedicated to being a dependable partner, and she is known as an invaluable extension of each of her clients’ businesses.
According to Susan, “I am committed to cultivating an environment that thrives on collaborative teamwork, ensuring that every voice is valued. With a dynamic blend of energy and enthusiasm, I am dedicated to mastering my responsibilities, providing effective leadership, and consistently delivering tangible results. Often regarded as the master motivator in collections and operations, akin to Tony Robbins, I bring forth a powerful combination of energy, responsibility, and a proven track record of achieving results.”
CredTech Consulting pledges to secure the success of every client by offering a comprehensive range of services. Whether an organization needs staffing/BPO, first-party collections, or third-party collections, they collaborate with seasoned experts to deliver optimal solutions. Additionally, if legal assistance is needed, rest assured that CredTech has their clients covered. Clients are CredTech’s top priority, and as an extension of their client’s company, they leverage three decades of experience to serve them diligently.
Media Contact
Company Name
CredTech Consulting LLC.
Contact Name
Susan Richards
Phone
(215) 791-0999
City
Delray Beach
State
FL
Country
United States
Website
https://www.credtechconsultingllc.com/
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Disclaimer: The views, suggestions, and opinions expressed here are the sole responsibility of the experts. No Sahyadri Times journalist was involved in the writing and production of this article.
